Can I take LiveWarm™ on an airplane?

Guidelines for airline treatment of lithium battery-powered electronic devices in passenger baggage are issued by the International Air Transport Association (IATA). IATA’s current guidelines stipulate the following for portable electronic devices brought aboard a passenger aircraft as either checked or carry-on baggage:

  • The device must have a watt-hour rating of less than or equal to 100Wh.
  • The battery design must have been tested to a test standard referred to as “UN38.3.”

The Livewarm™ battery meets both of these requirements and is marked as such by a label on the end of the battery pack.

Although IATA’s guidelines are widely adopted within the airline industry, each airline defines its own regulations.

Remember to remove the battery pack and place it in your carry-on when passing through security. The battery should never be kept in checked baggage.

READ MORE

Not Heating as Long as Expected?

Heating times will vary depending on environmental conditions such as wind speed, outside temperature. The heating times can last between 1.5 hours up to 8 hours depending on how warm you set your temperature and environmental factors.

Our patent-pending self-adjusting technology optimizes battery by knowing when to turn on and off. This can extend battery life and keep you warm longer.

READ MORE

Battery Not Holding a Charge

Before contacting our warranty team, please ensure that the battery is fully charged by leaving it plugged in for 2-3 hours.

Heating times will vary depending on environmental conditions such as wind speed, outside temperature. The heating times can last between 1.5 hours up to 8 hours depending on how warm you set your temperature and environmental factors.

Our patent-pending self-adjusting technology optimizes battery by knowing when to turn on and off. If the battery is lasting less than 20 minutes after 2 hours plugged into the charger, please contact our warranty team.

READ MORE

Want to know when
LiveWarm is in Stock?

Subscribe to be the first to find out.

Want to know when
LiveWarm is in Stock?

Subscribe to be the first to find out.